Privacy policy

Privacy Policy
Effective Date: January 1, 2025

1. Introduction
Welcome to KORVIBE (“Company,” “we,” “us,” or “our”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our Shopify-powered website, use our mobile application, or make a purchase from us. By accessing or using our Services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information
We may collect personal information that you provide directly to us, including but not limited to:

  • Contact Information: Name, email address, phone number, shipping address, billing address.
  • Payment Information: Credit card details and other payment information.
  • Account Details: Username, password, preferences, and purchase history.
  • Communications: Messages and feedback you provide through customer support or other channels.

2.2 Non-Personal Information
We automatically collect certain information when you interact with our Services, such as:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages viewed, links clicked, time spent on the site, and other browsing data.
  • Cookies and Similar Technologies: We use cookies and related tracking technologies to gather data about your interactions with our Services for analytics, personalization, and advertising.

3. How We Use Your Information
We use the information we collect for various legitimate business purposes, including but not limited to:

  • Providing and Improving Services: To process transactions, fulfill orders, enhance our offerings, and tailor your experience.
  • Marketing and Promotions: To send you marketing materials, promotions, and other updates that may interest you. Unless otherwise restricted by law, we may send you such communications without additional consent. You may opt out at any time; however, certain transactional or essential communications may still be sent.
  • Analytics and Research: To analyze usage patterns and improve our Services.
  • Security and Fraud Prevention: To protect our business, customers, and Services from unauthorized transactions and other unlawful activities.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. How We Share Your Information

4.1 Service Providers

  • Shopify: We use Shopify to power our online store, and Shopify processes your personal and payment information.
  • Other Service Providers: We may share your information with third-party vendors assisting with payment processing, shipping, marketing, analytics, and customer support.

4.2 Business Partners
We may share your information with our affiliates, subsidiaries, and trusted business partners to offer products or services that may interest you and to conduct joint marketing initiatives or improve our Services.

4.3 Legal Requirements
If required by law or in response to lawful requests by public authorities, we may disclose your information.

4.4 Corporate Transactions
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

5. Your Choices and Rights

5.1 Access and Update
You may access and update your personal information by logging into your account or contacting us at any time.

5.2 Opt-Out of Marketing Communications
You can opt out of marketing emails by following the unsubscribe instructions in the emails. However, we may still send you transactional or account-related communications if necessary.

5.3 Cookies
You can set your browser to refuse cookies or alert you when cookies are being used. Disabling cookies may affect your experience on our Services.

6. Data Retention
We retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. In some cases, we may keep certain data for an extended or indefinite period for record-keeping, dispute resolution, or ongoing business needs.

7. Data Security
We employ commercially reasonable security measures to protect your personal information. However, no internet or electronic data storage method is entirely secure, and we cannot guarantee absolute protection.

8. International Data Transfers
Your information may be transferred to and processed in countries outside your place of residence. By using our Services, you consent to these international data transfers.

9. Children’s Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Any updates will be effective immediately upon posting. Your continued use of our Services indicates acceptance of any revisions.

11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@korvibe.com

By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.